Baptist Health Urgent Care Express | West Boca reviews

9.3 Our score25 reviews analyzed 4.7 star rating · 3,620 reviews

Medical clinic · Boca Raton

Review highlights

Baptist Health Urgent Care Express | West Boca is a medical clinic in Boca Raton rated 4.7 out of 5 across 3,620 reviews. Reviewers mention the security guard, physician assistant, sinus infection treatment most.

Best for

  • Informative doctor
  • Security guard
  • Patient portal and insurance
  • Wheelchair accessible
They made the experience the best that it could’ve been.
Everyone works together to make the process smooth and stress free.

How reviewers rate it

16 ratings
  • Communication 4.1 / 5
  • Staff Friendliness 4.7 / 5
  • Professionalism 4.9 / 5
  • Wait Time 3.7 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.7 out of 5 3,620 reviews
  • 5 stars 87%
  • 4 stars 5%
  • 3 stars 2%
  • 2 stars 1%
  • 1 star 4%

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular treatments

9 mentioned

Treatments reviewers bring up most, counted across all of their reviews.

Popular times

  • ~0 mintypical wait mentioned in reviews

Amenities and more

  • Patient portal and insuranceMentioned in 5 reviews
  • Wheelchair accessible10 of 10 signals
  • Open 24/70 of 5 signals
  • Open late0 of 5 signals

What people praise and complain about

Praised

  • Professional staff 12
  • Excellent care 12
  • Friendly staff 8
  • Great experience 5
  • Quick service 5
  • Thorough care 3
  • Excellent service 2
  • Efficient service 2

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
100%
Typical reply time
0.7 days

Photos

7 photos

Similar places nearby

Alternatives close to Baptist Health Urgent Care Express | West Boca.

Location & hours

20665 Lyons Rd, Boca Raton, FL 33434

+1 561-515-4519

Monday9 AM–9 PM
Tuesday9 AM–9 PM
Wednesday9 AM–9 PM
Thursday9 AM–9 PM
Friday9 AM–9 PM
Saturday9 AM–9 PM
Sunday9 AM–9 PM

Independent analysis of public reviews. Not affiliated with Baptist Health Urgent Care Express | West Boca. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.