Privacy policy
Healthy: Find & Compare Local Medical Centers is built to need as little of your information as possible: no accounts, no sign-up forms, and no tracking cookies of our own. This policy explains, in detail, the little we do process.
Who we are
This policy applies to us.healthy.tn and all of its pages (the "site"), published by Healthy Int. Assoc. Editorial ("we", "us", "our"). We are the controller of the personal information described here, which means we decide why and how it is processed. For any question about this policy or your information, email contact@us.healthy.tn.
This policy does not cover the websites of the businesses we list, the map services we link to, or any other site you reach from ours. Each of them has its own policy.
The short version
- You can use every part of the site without telling us who you are. There are no accounts, forms or newsletters.
- Our servers keep standard technical logs (such as IP address and pages requested) to keep the site secure and running.
- We do not set cookies of our own and do not use analytics that follow you across websites.
- Ads are served by an advertising partner that may use cookies; you can turn personalized ads off.
- Maps on some pages load from third-party map providers when you view them.
- If you email us, we use your message only to reply and to act on your request.
- We do not sell personal information, and we never publish reviewers' names.
Information we collect
Technical information when you browse
Like almost every website, our web server automatically records details of each request it receives:
- your IP address, which can indicate an approximate location such as a city or region;
- your browser type and version, operating system and device type (the "user agent");
- the page or file requested, including any search terms that are part of the page address;
- the page that linked you to us (the "referrer"), if your browser sends it;
- the date and time of the request, the response status and the amount of data transferred.
Searches on the site
Site search runs inside your browser using an index file downloaded from our server, so your search is not processed by a search service. The words you search for appear in the page address and are therefore recorded in the server logs described above, but we do not store them anywhere else or link them to you.
Messages you send us
When you email us, we receive your email address, your name if your email includes it, the content of your message and any attachments, and the technical headers that come with any email. If you are a business owner, this may include your role at the business and documents you send to support a correction.
What we do not collect
We do not ask for, and have no way to receive through the site, your name, postal address, phone number, payment details, account credentials or health information. We do not run comment sections or review forms. We do not buy personal information from data brokers, and we do not combine our logs with information from other sources to identify visitors.
Please do not send us health information. We are not a healthcare provider and cannot help with appointments, symptoms or treatment. If you include health details in an email, we will use them only to reply and will delete them as soon as your request is resolved.
How we use information and why
We use information only for the purposes below. Where data protection laws such as the GDPR require a legal basis, it is shown for each purpose.
| Purpose | Information | Legal basis |
|---|---|---|
| Deliver pages to your browser and keep the site working | Server logs | Legitimate interests in operating a website |
| Protect the site against attacks, abuse and bulk scraping | Server logs | Legitimate interests in security |
| Fix errors and understand overall traffic (for example which pages are popular) | Server logs, in aggregate | Legitimate interests in improving the site |
| Answer your messages and act on correction or removal requests | Your email and its content | Legitimate interests in responding; taking steps at your request |
| Handle privacy requests and keep a record that we did | Your email and request details | Compliance with legal obligations |
| Show ads that fund the site | Cookies and device identifiers used by our ad partner | Consent where the law requires it; otherwise legitimate interests |
| Comply with the law and defend legal claims | Any of the above, only as needed | Legal obligations; legitimate interests in protecting our rights |
We do not use your information to make automated decisions that have legal or similarly significant effects on you. Our scores and rankings are about businesses, based on public information, not about visitors.
Cookies and similar technologies
Cookies are small files a website asks your browser to store. Healthy: Find & Compare Local Medical Centers itself does not set any cookies and does not use local storage to track you. Some third-party features on our pages may set their own:
| Feature | Provider | When | Purpose |
|---|---|---|---|
| Advertising | Google AdSense and its partners | On pages that show ads | Serving and measuring ads, limiting repetition, personalization where allowed |
| Embedded map on business pages | Google Maps | When the map loads | Displaying the map; the provider's own preferences and security |
| Maps on city and ranking pages | OpenStreetMap | When you open the map | Delivering map images; no advertising cookies |
You can block or delete cookies in your browser settings, and most browsers can block third-party cookies altogether. The site works without them; blocked maps or ads may simply not appear.
Third-party services
Advertising
We use Google AdSense to show ads. Google and its partners may use cookies, device identifiers and similar technologies to show ads based on your visits to this and other websites, to cap how often you see an ad, to detect fraud and to measure performance. We do not choose which individual ads you see, and we do not send Google any information about you beyond what your browser sends when the ad loads.
- Turn off personalized ads: Google Ad Settings.
- Opt out of many ad networks at once: aboutads.info (US) or youronlinechoices.eu (Europe).
- Learn more: how Google uses information from sites that use its services.
Ads load a few seconds after the page, so they never delay the content you came for.
Maps
- Business pages embed a map from Google Maps. When it loads, Google receives your IP address and browser details and may set cookies, under the Google Privacy Policy.
- City and ranking pages offer maps drawn from OpenStreetMap tiles, which your browser requests directly from the OpenStreetMap servers when you open the map. See the OpenStreetMap Foundation privacy policy.
- "Directions" and other map links take you to the map provider's own website, where its policies apply.
Hosting and email
The site runs on servers operated by our hosting provider, which stores and processes the server logs on our behalf. Our email provider stores the messages you send us. Both act on our instructions and may not use the data for their own purposes.
Who we share information with
We share personal information only:
- with service providers that run the site for us (hosting and email), under contracts that limit their use of it;
- with our advertising partner, to the extent its ads collect information directly from your browser as described above;
- when the law requires it, for example in response to a valid court order, or to protect the rights, safety or property of our visitors, the public or ourselves;
- with a successor organization if the site is ever sold or transferred, in which case this policy, or one at least as protective, will continue to apply.
We do not sell personal information, and we do not share it with the businesses we list. When a business owner asks for a correction, we do not tell them who else has written to us.
How long we keep information
| Information | How long |
|---|---|
| Server logs | A limited period needed for security and troubleshooting, after which they are deleted or reduced to aggregate statistics that do not identify anyone |
| Emails and attachments | Until your request is resolved, plus a reasonable period for follow-up questions; then deleted unless we need them for a legal reason |
| Records of privacy requests | As long as the law requires us to show that we handled them |
International transfers
Our service providers, and the map and advertising services described above, may process information in the United States and other countries whose data protection laws differ from yours. Where the law requires it, such transfers rely on recognized safeguards, such as the European Commission's standard contractual clauses or an adequacy decision.
Businesses and reviewers on our pages
Our pages are built from publicly available business listings and public reviews. We publish facts about businesses and short, verbatim excerpts of reviews, analyzed with automated tools. We do this in our legitimate interest, and the public's, in helping people compare local businesses.
- Reviewers: we do not publish reviewers' names, photos or profile links, and we use excerpts only. If you wrote a review and want your excerpt removed from our site, email reviews@us.healthy.tn with the page address and the excerpt.
- Business owners: business information is generally not personal information, but it can be when a business is named after a person or run from a home. If you have a privacy concern about your page, for example a home address, write to reviews@us.healthy.tn. Businesses that visit their customers and list no public street address are described by the area they serve, and their pages carry no embedded map.
Your rights
Depending on where you live, you may have some or all of these rights over your personal information:
- Access: to know whether we hold information about you and to receive a copy;
- Correction: to have inaccurate information corrected;
- Deletion: to have your information deleted;
- Objection and restriction: to object to, or ask us to limit, certain uses;
- Portability: to receive information you gave us in a commonly used format;
- Withdrawing consent: where we rely on consent, to withdraw it at any time;
- Opting out: of targeted advertising and of any "sale" or "sharing" of personal information.
To exercise a right, email contact@us.healthy.tn. Because we hold so little, it helps to tell us what you are asking about (for example, an email you sent us on a given date). We may ask for information to confirm that the request is yours, and we will reply within the time the law allows, for example one month under the GDPR or 45 days under California law. You will not be treated differently for exercising your rights. An authorized agent may make a request on your behalf if they can show your permission.
Notice for US state residents
This section supplements the policy for residents of California and other US states with consumer privacy laws. In the past 12 months we have collected the following categories of personal information:
- Identifiers: IP address; email address if you contacted us.
- Internet or network activity: pages requested, referrer, browser and device details.
- Approximate location: as inferred from an IP address.
- Communications: the content of emails you sent us.
We collect this information directly from you or your browser, for the purposes listed under How we use information, and disclose it only to the recipients listed under Who we share information with. We do not collect sensitive personal information as defined by these laws, and we do not sell personal information for money. Our advertising partner's use of cookies for personalized ads may count as "sharing" for cross-context behavioral advertising or as "targeted advertising" under some state laws. You can opt out using the links in the advertising section above, or by emailing us.
Notice for the EU, EEA, UK and Switzerland
If data protection law in these regions applies to you, we process your information on the legal bases shown under How we use information. Where we rely on legitimate interests, we have weighed them against your rights, and you can object at any time. You also have the right to lodge a complaint with your local data protection authority, although we would appreciate the chance to address your concern first.
Do Not Track and Global Privacy Control
We do not track visitors across websites ourselves, so there is nothing for a Do Not Track or Global Privacy Control signal to switch off in our own code, and the site does not currently change its behavior when it receives one. To stop personalized ads, use the opt-out links in the advertising section above, or email us and we will help.
Children
The site is meant for a general adult audience and is not directed to children under 13 (or the minimum age in your country). We do not knowingly collect personal information from children. If you believe a child has sent us personal information, email us and we will delete it.
Security
The site is served over an encrypted connection (HTTPS). Access to our servers, logs and mailboxes is limited to the people who need it to run the site. No method of storing or transmitting data is perfectly secure, but because we collect so little, there is little to expose. If a security incident ever affected personal information, we would notify affected people and authorities as the law requires.
Links to other websites
Our pages link to business websites, online ordering and booking services, map providers and other sites. Once you leave us.healthy.tn, this policy no longer applies, and we are not responsible for how those sites handle your information. Please read their policies.
Changes to this policy
We will update this policy when our practices change, for example if we add a new third-party service, and the date at the top will show when it last changed. If a change materially affects how we use information we already hold, we will explain it clearly on this page before it takes effect.
Contact
Privacy questions and requests: contact@us.healthy.tn.
Corrections and removal requests about a business page or a review excerpt:
reviews@us.healthy.tn.