Concentra Urgent Care reviews

8.7 Our score25 reviews analyzed 4.6 star rating · 765 reviews

Medical clinic · Boca Raton

#3 for Physical therapy in Boca Raton, FL

Review highlights

Concentra Urgent Care is a medical clinic in Boca Raton rated 4.6 out of 5 across 765 reviews. Reviewers mention the drug test, welcoming atmosphere, urgent care most.

Best for

  • Welcoming atmosphere
  • Drug test
  • Wheelchair accessible
Service was excellent.
Overall, this team went above and beyond.

How reviewers rate it

15 ratings
  • Communication 3.4 / 5
  • Staff Friendliness 4.4 / 5
  • Professionalism 4.4 / 5
  • Wait Time 3.0 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.6 out of 5 765 reviews
  • 5 stars 84%
  • 4 stars 5%
  • 3 stars 2%
  • 2 stars 2%
  • 1 star 7%

Rating over time

Average rating by month 12345 Feb 26: 5 out of 5 (1 reviews)Apr 26: 5 out of 5 (2 reviews)May 26: 5 out of 5 (1 reviews)Jul 26: 5 out of 5 (1 reviews)Aug 26: 4.17 out of 5 (6 reviews)Sep 26: 4.29 out of 5 (7 reviews)Oct 26: 5 out of 5 (7 reviews) Feb 26 Oct 26
Data
MonthAverageReviews
Feb 2651
Apr 2652
May 2651
Jul 2651
Aug 264.176
Sep 264.297
Oct 2657

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular treatments

5 mentioned

Treatments reviewers bring up most, counted across all of their reviews.

Popular times

  • ~120 mintypical wait mentioned in reviews

What people praise and complain about

Praised

  • Excellent care 9
  • Friendly staff 8
  • Professional staff 8
  • Caring staff 4
  • Efficient service 3
  • Great experience 3
  • Quick service 2
  • Helpful staff 2

Complaints

  • Poor service 2
  • Rude staff 1
  • Lack of care 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
80%
1–2 star reviews answered
0%
Typical reply time
0.6 days

Photos

6 photos

Similar places nearby

Alternatives close to Concentra Urgent Care.

Rankings that include Concentra Urgent Care

Location & hours

141 NW 20th St Ste C6-C-12, Boca Raton, FL 33431

+1 561-368-6920

Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed
SundayClosed

Independent analysis of public reviews. Not affiliated with Concentra Urgent Care. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.