Jackson West Medical Center reviews

8.0 Our score25 reviews analyzed 3.8 star rating · 1,118 reviews

Medical clinic · Doral

Review highlights

Jackson West Medical Center is a medical clinic in Doral rated 3.8 out of 5 across 1,118 reviews. Reviewers mention the nurses, emergency room, emergency care most. Popular for hospital stay.

Best for

  • Nurses
  • Emergency room
  • Open 24/7
  • Open late
Overall, this is a beautiful modern hospital with great customer service.
Christopher was incredibly helpful, kind, and attentive throughout my visit.

How reviewers rate it

16 ratings
  • Communication 3.8 / 5
  • Staff Friendliness 4.6 / 5
  • Professionalism 5.0 / 5
  • Wait Time 3.0 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

3.8 out of 5 1,118 reviews
  • 5 stars 67%
  • 4 stars 2%
  • 3 stars 2%
  • 2 stars 3%
  • 1 star 26%

Rating over time

Average rating by month 12345 Jan 26: 5 out of 5 (1 reviews)Apr 26: 5 out of 5 (1 reviews)Jul 26: 5 out of 5 (1 reviews)Aug 26: 5 out of 5 (1 reviews)Sep 26: 4.11 out of 5 (9 reviews)Oct 26: 4.33 out of 5 (12 reviews) Jan 26 Oct 26
Data
MonthAverageReviews
Jan 2651
Apr 2651
Jul 2651
Aug 2651
Sep 264.119
Oct 264.3312

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular treatments

5 mentioned

Treatments reviewers bring up most, counted across all of their reviews.

Popular times

Open 24/7
  • ~60 mintypical wait mentioned in reviews

What people praise and complain about

Praised

  • Excellent care 17
  • Caring staff 9
  • Professional staff 9
  • Friendly staff 5
  • Great experience 4
  • Great doctor 2
  • Compassionate care 1
  • Amazing staff 1

Complaints

  • Poor service 3
  • Poor care 2
  • Lack of care 1
  • Long wait 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
88%
1–2 star reviews answered
100%
Typical reply time
0 days

Photos

7 photos

Location & hours

2801 NW 79th Ave, Doral, FL 33122

+1 786-466-1000

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Independent analysis of public reviews. Not affiliated with Jackson West Medical Center. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.