America's Best Contacts & Eyeglasses reviews

7.9 Our score25 reviews analyzed 4.2 star rating · 636 reviews

Medical clinic · Jacksonville North Estates

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Review highlights

America's Best Contacts & Eyeglasses is a medical clinic in Jacksonville North Estates rated 4.2 out of 5 across 636 reviews. Reviewers mention the frame selection, insurance plan, welcoming atmosphere most.

Best for

  • Welcoming atmosphere
  • Frame selection
  • Appointments
  • Wheelchair accessible
Kelli is an asset to your business. Great employee & great job Kelli!!!
I truly appreciated how organized and welcoming the office was.

How reviewers rate it

17 ratings
  • Communication 3.2 / 5
  • Staff Friendliness 3.9 / 5
  • Professionalism 3.9 / 5
  • Wait Time 3.2 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.2 out of 5 636 reviews
  • 5 stars 77%
  • 4 stars 4%
  • 3 stars 1%
  • 2 stars 2%
  • 1 star 16%

Rating over time

Average rating by month 12345 Feb 26: 5 out of 5 (1 reviews)Jun 26: 3 out of 5 (1 reviews)Jul 26: 5 out of 5 (2 reviews)Aug 26: 3.5 out of 5 (6 reviews)Sep 26: 4.56 out of 5 (9 reviews)Oct 26: 4.33 out of 5 (6 reviews) Feb 26 Oct 26
Data
MonthAverageReviews
Feb 2651
Jun 2631
Jul 2652
Aug 263.56
Sep 264.569
Oct 264.336

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular treatments

6 mentioned

Treatments reviewers bring up most, counted across all of their reviews.

Popular times

  • ~60 mintypical wait mentioned in reviews

Amenities and more

  • AppointmentsMentioned in 5 reviews
  • Wheelchair accessibleListed by the business
  • Open 24/70 of 5 signals
  • Open late0 of 5 signals

What people praise and complain about

Praised

  • Friendly staff 11
  • Professional staff 7
  • Great experience 5
  • Excellent service 4
  • Kind staff 3
  • Helpful staff 3
  • Excellent care 2
  • Great doctor 2

Complaints

  • Poor service 4
  • Poor customer service 2
  • Lack of care 2
  • Rude staff 1
  • Poor communication 1
  • Long wait 1
  • Poor care 1
  • Unprofessional behavior 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
92%
1–2 star reviews answered
100%
Typical reply time
2.1 days

Photos

4 photos

Similar places nearby

Alternatives close to America's Best Contacts & Eyeglasses.

Location & hours

13221 City Station Dr Ste 153, Jacksonville, FL 32218

+1 904-696-8887

Monday9 AM–7 PM
Tuesday9 AM–7 PM
Wednesday9 AM–7 PM
Thursday9 AM–7 PM
Friday9 AM–7 PM
Saturday8:30 AM–6 PM
SundayClosed

Independent analysis of public reviews. Not affiliated with America's Best Contacts & Eyeglasses. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.

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