Baptist Medical Center Jacksonville reviews

8.1 Our score25 reviews analyzed 4.4 star rating · 2,454 reviews

Medical clinic · Southbank

Review highlights

Baptist Medical Center Jacksonville is a medical clinic in Southbank rated 4.4 out of 5 across 2,454 reviews.

Best for

  • Wheelchair accessible
I was treated with dignity and respect.
I've never had a bad experience.

How reviewers rate it

12 ratings
  • Communication 3.1 / 5
  • Staff Friendliness 4.3 / 5
  • Professionalism 4.3 / 5
  • Wait Time 2.6 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.4 out of 5 2,454 reviews
  • 5 stars 80%
  • 4 stars 4%
  • 3 stars 1%
  • 2 stars 1%
  • 1 star 13%

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular times

  • ~90 mintypical wait mentioned in reviews

What people praise and complain about

Praised

  • Excellent care 11
  • Professional staff 5
  • Friendly staff 4
  • Great experience 4
  • Caring staff 2
  • Great doctor 1
  • Thorough care 1
  • Efficient service 1

Complaints

  • Poor care 4
  • Poor communication 3
  • Poor service 2
  • Lack of care 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
88%
1–2 star reviews answered
100%
Typical reply time
1.2 days

Photos

7 photos

Similar places nearby

Alternatives close to Baptist Medical Center Jacksonville.

Location & hours

800 Prudential Dr, Jacksonville, FL 32207

+1 904-202-2000

Independent analysis of public reviews. Not affiliated with Baptist Medical Center Jacksonville. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.