Baptist Primary Care - Collins Road reviews

9.2 Our score25 reviews analyzed 4.8 star rating · 714 reviews

Medical clinic · Duclay

Review highlights

Baptist Primary Care - Collins Road is a medical clinic in Duclay rated 4.8 out of 5 across 714 reviews. Reviewers mention the attentive doctor, welcoming atmosphere, accurate diagnosis most.

Best for

  • Attentive doctor
  • Welcoming atmosphere
  • Wheelchair accessible
The office was clean, the staff was attentive and Dr. Turner took her time with me.
I liked the professionalism the doctor and office staff exhibited during my visit.

How reviewers rate it

12 ratings
  • Communication 3.7 / 5
  • Staff Friendliness 5.0 / 5
  • Professionalism 5.0 / 5
  • Wait Time 2.9 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.8 out of 5 714 reviews
  • 5 stars 93%
  • 4 stars 3%
  • 3 stars 1%
  • 2 stars 0%
  • 1 star 3%

Rating over time

Average rating by month 12345 Oct 25: 5 out of 5 (1 reviews)Apr 26: 5 out of 5 (1 reviews)May 26: 5 out of 5 (1 reviews)Jun 26: 5 out of 5 (1 reviews)Jul 26: 5 out of 5 (1 reviews)Sep 26: 5 out of 5 (8 reviews)Oct 26: 5 out of 5 (12 reviews) Oct 25 Oct 26
Data
MonthAverageReviews
Oct 2551
Apr 2651
May 2651
Jun 2651
Jul 2651
Sep 2658
Oct 26512

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular treatments

3 mentioned

Treatments reviewers bring up most, counted across all of their reviews.

Popular times

  • ~30 mintypical wait mentioned in reviews

What people praise and complain about

Praised

  • Excellent care 7
  • Great doctor 7
  • Great experience 6
  • Friendly staff 5
  • Professional staff 4
  • Caring staff 3
  • Helpful staff 3
  • Caring doctor 1

Complaints

  • Poor service 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
60%
Typical reply time
0.8 days

Photos

4 photos

Location & hours

6142 Collins Rd, Jacksonville, FL 32244

+1 904-778-3200

Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed
SundayClosed

Independent analysis of public reviews. Not affiliated with Baptist Primary Care - Collins Road. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.