CareSpot Urgent Care of Jacksonville Arlington Monument reviews

8.3 Our score25 reviews analyzed 4.4 star rating · 1,264 reviews

Medical clinic · East Arlington

Review highlights

CareSpot Urgent Care of Jacksonville Arlington Monument is a medical clinic in East Arlington rated 4.4 out of 5 across 1,264 reviews. Reviewers mention the urgent care, prescriptions most.

Best for

  • Urgent care
  • Prescriptions
  • Wheelchair accessible
THEIR CUSTOMER SERVICE IS JUST COMPLETELY OUT OF THIS WORLD.
The employees Zia and Kim went above and beyond to make my daughter comfortable.

How reviewers rate it

13 ratings
  • Communication 3.5 / 5
  • Staff Friendliness 4.2 / 5
  • Professionalism 4.0 / 5
  • Wait Time 3.8 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.4 out of 5 1,264 reviews
  • 5 stars 80%
  • 4 stars 6%
  • 3 stars 2%
  • 2 stars 1%
  • 1 star 11%

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

What people praise and complain about

Praised

  • Quick service 7
  • Friendly staff 5
  • Excellent care 4
  • Excellent service 3
  • Caring staff 3
  • Great experience 3
  • Professional staff 3
  • Helpful staff 2

Complaints

  • Poor service 4
  • Poor care 3
  • Lack of care 2
  • Poor customer service 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
76%
1–2 star reviews answered
100%
Typical reply time
2.7 days

Photos

5 photos

Location & hours

2401 Monument Rd, Jacksonville, FL 32225

+1 904-642-0337

Monday8 AM–8 PM
Tuesday8 AM–8 PM
Wednesday8 AM–8 PM
Thursday8 AM–8 PM
Friday8 AM–8 PM
Saturday8 AM–8 PM
Sunday8 AM–8 PM

Independent analysis of public reviews. Not affiliated with CareSpot Urgent Care of Jacksonville Arlington Monument. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.