Mayo Clinic reviews

6.1 Our score25 reviews analyzed 3.6 star rating · 1,197 reviews

Medical clinic · Southside

Review highlights

Mayo Clinic is a medical clinic in Southside rated 3.6 out of 5 across 1,197 reviews. Reviewers mention the scheduling, surgery, neurology most.

Best for

  • Scheduling
  • Surgery
  • Patient portal and insurance
  • Wheelchair accessible
Mayo truly is the best.
Mayo exceeded my expectations.

How reviewers rate it

13 ratings
  • Communication 2.7 / 5
  • Staff Friendliness 3.0 / 5
  • Professionalism 2.7 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

3.6 out of 5 1,197 reviews
  • 5 stars 60%
  • 4 stars 5%
  • 3 stars 3%
  • 2 stars 4%
  • 1 star 28%

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular treatments

7 mentioned

Treatments reviewers bring up most, counted across all of their reviews.

Popular times

  • ~20 mintypical wait mentioned in reviews

Amenities and more

What matters to you?

  • Patient portal and insuranceMentioned in 11 reviews
  • Wheelchair accessible10 of 10 signals
  • SchedulingMentioned in 47 reviews
  • Open 24/70 of 5 signals
  • Open late0 of 5 signals

What people praise and complain about

Praised

  • Excellent care 6
  • Great doctor 4
  • Professional staff 3
  • Great experience 2
  • Caring staff 2
  • Kind staff 1
  • Poor communication 1
  • Poor service 1

Complaints

  • Poor communication 9
  • Poor service 7
  • Lack of care 6
  • Poor care 6
  • Poor customer service 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
0%
1–2 star reviews answered
0%

Photos

6 photos

Similar places nearby

Alternatives close to Mayo Clinic.

Location & hours

4500 San Pablo Rd S, Jacksonville, FL 32224

+1 904-953-2000

Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed
SundayClosed

Independent analysis of public reviews. Not affiliated with Mayo Clinic. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.