River Point Behavioral Health reviews

4.6 Our score28 reviews analyzed 2.7 star rating · 570 reviews

Medical clinic · Sans Souci

#7 for Open 24/7 medical clinics in Jacksonville, FL +1 more

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Review highlights

River Point Behavioral Health is a medical clinic in Sans Souci rated 2.7 out of 5 across 570 reviews.

Best for

  • Open 24/7
  • Open late
They made such a positive difference in my experience at Riverpoint
This is a very difficult population to handle and I think that Joy, Mr. Glass and Dr Joshie are doing an excellent job!

How reviewers rate it

20 ratings
  • Communication 2.1 / 5
  • Staff Friendliness 2.7 / 5
  • Professionalism 2.3 / 5
  • Wait Time 2.8 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

2.7 out of 5 570 reviews
  • 5 stars 36%
  • 4 stars 5%
  • 3 stars 5%
  • 2 stars 3%
  • 1 star 52%

Rating over time

Average rating by month 12345 Apr 26: 5 out of 5 (1 reviews)May 26: 1 out of 5 (2 reviews)Jul 26: 1 out of 5 (1 reviews)Aug 26: 2.33 out of 5 (3 reviews)Sep 26: 2.27 out of 5 (15 reviews)Oct 26: 2.17 out of 5 (6 reviews) Apr 26 Oct 26
Data
MonthAverageReviews
Apr 2651
May 2612
Jul 2611
Aug 262.333
Sep 262.2715
Oct 262.176

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

What people praise and complain about

Praised

  • Excellent care 4
  • Great experience 3
  • Caring staff 2
  • Professional staff 1
  • Helpful staff 1

Complaints

  • Poor care 11
  • Lack of care 9
  • Poor communication 9
  • Poor service 9
  • Rude staff 1
  • Poor customer service 1
  • Unprofessional behavior 1
  • Poor treatment 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
89%
1–2 star reviews answered
95%
Typical reply time
1.8 days

Photos

5 photos

Similar places nearby

Alternatives close to River Point Behavioral Health.

Rankings that include River Point Behavioral Health

Location & hours

6300 Beach Blvd, Jacksonville, FL 32216

+1 904-724-9202

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Independent analysis of public reviews. Not affiliated with River Point Behavioral Health. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.

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