Orlando Family Physicians by InnovaCare Health reviews

7.9 Our score20 reviews analyzed 4.1 star rating · 392 reviews

Medical clinic · Kissimmee

Review highlights

Orlando Family Physicians by InnovaCare Health is a medical clinic in Kissimmee rated 4.1 out of 5 across 392 reviews.

Best for

  • Wheelchair accessible
Great Doctor, Great Staff!! Blessings to you all!!
I love Dr. Mendez from the 1st day

How reviewers rate it

14 ratings
  • Communication 3.7 / 5
  • Staff Friendliness 4.4 / 5
  • Professionalism 4.3 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.1 out of 5 392 reviews
  • 5 stars 73%
  • 4 stars 5%
  • 3 stars 1%
  • 2 stars 2%
  • 1 star 19%

Rating over time

Average rating by month 12345 Feb 26: 5 out of 5 (3 reviews)Mar 26: 5 out of 5 (4 reviews)Apr 26: 3.67 out of 5 (3 reviews)May 26: 2.75 out of 5 (4 reviews)Jun 26: 5 out of 5 (1 reviews)Jul 26: 5 out of 5 (3 reviews)Sep 26: 4 out of 5 (1 reviews)Oct 26: 5 out of 5 (1 reviews) Feb 26 Oct 26
Data
MonthAverageReviews
Feb 2653
Mar 2654
Apr 263.673
May 262.754
Jun 2651
Jul 2653
Sep 2641
Oct 2651

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

What people praise and complain about

Praised

  • Excellent care 7
  • Professional staff 6
  • Caring staff 4
  • Friendly staff 3
  • Great experience 3
  • Kind staff 2
  • Great doctor 2
  • Helpful staff 1

Complaints

  • Lack of care 2
  • Poor customer service 2
  • Billing issues 1
  • Poor service 1
  • Unprofessional staff 1
  • Poor care 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
90%
1–2 star reviews answered
33%
Typical reply time
3 days

Photos

7 photos

Similar places nearby

Alternatives close to Orlando Family Physicians by InnovaCare Health.

Location & hours

1502 Village Oak Ln, Kissimmee, FL 34746

+1 407-520-3588

Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed
SundayClosed

Independent analysis of public reviews. Not affiliated with Orlando Family Physicians by InnovaCare Health. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.