NCH Medical Group Immediate Care - Vanderbilt reviews

7.5 Our score20 reviews analyzed 3.6 star rating · 83 reviews

Medical clinic · North Naples

#2 for Urgent care in Naples, FL

Review highlights

NCH Medical Group Immediate Care - Vanderbilt is a medical clinic in North Naples rated 3.6 out of 5 across 83 reviews. Reviewers mention the nurses, emergency room, patient care most.

Best for

  • Nurses
  • Patient care
  • Wheelchair accessible
Exemplary staff who treated us with kindness, empathy and compassion.
I highly recommend this place without hesitation.

How reviewers rate it

16 ratings
  • Communication 3.2 / 5
  • Staff Friendliness 3.9 / 5
  • Professionalism 3.8 / 5
  • Wait Time 3.6 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

3.6 out of 5 83 reviews
  • 5 stars 60%
  • 4 stars 5%
  • 3 stars 0%
  • 2 stars 6%
  • 1 star 29%

Rating over time

Average rating by month 12345 Dec 24: 5 out of 5 (2 reviews)Jan 25: 1 out of 5 (2 reviews)Feb 25: 5 out of 5 (1 reviews)Mar 25: 4 out of 5 (4 reviews)Apr 25: 1 out of 5 (1 reviews)May 25: 1 out of 5 (1 reviews)Dec 25: 5 out of 5 (1 reviews)Apr 26: 5 out of 5 (1 reviews)Aug 26: 5 out of 5 (1 reviews)Sep 26: 5 out of 5 (1 reviews) Dec 24 Sep 26
Data
MonthAverageReviews
Dec 2452
Jan 2512
Feb 2551
Mar 2544
Apr 2511
May 2511
Dec 2551
Apr 2651
Aug 2651
Sep 2651

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular treatments

5 mentioned

Treatments reviewers bring up most, counted across all of their reviews.

Popular times

  • ~25 mintypical wait mentioned in reviews

What people praise and complain about

Praised

  • Excellent care 8
  • Caring staff 6
  • Professional staff 4
  • Quick service 3
  • Great doctor 2
  • Friendly staff 2
  • Excellent service 2
  • Great experience 1

Complaints

  • Poor service 6
  • Rude staff 2
  • Long wait 2

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
90%
1–2 star reviews answered
83%
Typical reply time
3.7 days

Photos

4 photos

Similar places nearby

Alternatives close to NCH Medical Group Immediate Care - Vanderbilt.

Rankings that include NCH Medical Group Immediate Care - Vanderbilt

Location & hours

801 Vanderbilt Beach Rd, Naples, FL 34108

+1 239-624-8220

Monday9 AM–7 PM
Tuesday9 AM–7 PM
Wednesday9 AM–7 PM
Thursday9 AM–7 PM
Friday9 AM–7 PM
Saturday9 AM–7 PM
Sunday9 AM–4 PM

Independent analysis of public reviews. Not affiliated with NCH Medical Group Immediate Care - Vanderbilt. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.