ProScan Imaging at NCH - Medical Plaza 311 9th Street N reviews

8.8 Our score25 reviews analyzed 4.8 star rating · 1,557 reviews

Medical clinic · Old Naples

#2 for Punctuality in Naples, FL

Review highlights

ProScan Imaging at NCH - Medical Plaza 311 9th Street N is a medical clinic in Old Naples rated 4.8 out of 5 across 1,557 reviews. Reviewers mention the efficiency, mammogram, punctuality most.

Best for

  • Efficiency
  • Punctuality
  • On-site services
  • Wheelchair accessible
Amazing people providing excellence in customer interaction and care!
The techs were on time and everything went well, from check in to procedure to check out.

How reviewers rate it

9 ratings
  • Communication 3.3 / 5
  • Staff Friendliness 4.6 / 5
  • Professionalism 4.6 / 5
  • Wait Time 2.8 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.8 out of 5 1,557 reviews
  • 5 stars 89%
  • 4 stars 5%
  • 3 stars 2%
  • 2 stars 2%
  • 1 star 2%

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular treatments

8 mentioned

Treatments reviewers bring up most, counted across all of their reviews.

Amenities and more

  • On-site servicesMentioned in 5 reviews
  • Wheelchair accessibleListed by the business
  • Open 24/70 of 5 signals
  • Open late0 of 5 signals

What people praise and complain about

Praised

  • Professional staff 6
  • Excellent care 5
  • Friendly staff 4
  • Great experience 4
  • Efficient service 3
  • Excellent service 2
  • Helpful staff 2
  • Quick service 2

Complaints

  • Poor communication 2
  • Poor service 1
  • Lack of care 1
  • Long wait 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
88%
1–2 star reviews answered
100%
Typical reply time
1.3 days

Similar places nearby

Alternatives close to ProScan Imaging at NCH - Medical Plaza 311 9th Street N.

Rankings that include ProScan Imaging at NCH - Medical Plaza 311 9th Street N

Location & hours

311 9th St N, Naples, FL 34102

+1 239-624-4443

Monday7 AM–9 PM
Tuesday7 AM–9 PM
Wednesday7 AM–9 PM
Thursday7 AM–9 PM
Friday7 AM–9 PM
SaturdayClosed
SundayClosed

Independent analysis of public reviews. Not affiliated with ProScan Imaging at NCH - Medical Plaza 311 9th Street N. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.