Bay Hill Eye Care reviews

9.3 Our score25 reviews analyzed 4.9 star rating · 1,348 reviews

Medical clinic · Orlando

#2 for Clear explanations in Orlando, FL

Review highlights

Bay Hill Eye Care is a medical clinic in Orlando rated 4.9 out of 5 across 1,348 reviews. Reviewers mention the clear explanations, glasses selection, contact lens fitting most.

Best for

  • Clear explanations
  • Glasses selection
  • Wheelchair accessible
Dr. Bui is very thorough, provides a lot of education, explains everything clearly and makes helpful recommendations.
She took the time to explain our vision issues, and was very thorough with the examinations.

How reviewers rate it

11 ratings
  • Communication 3.8 / 5
  • Staff Friendliness 5.0 / 5
  • Professionalism 5.0 / 5
  • Wait Time 3.3 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.9 out of 5 1,348 reviews
  • 5 stars 94%
  • 4 stars 3%
  • 3 stars 1%
  • 2 stars 1%
  • 1 star 2%

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular treatments

6 mentioned

Treatments reviewers bring up most, counted across all of their reviews.

What people praise and complain about

Praised

  • Excellent care 8
  • Great doctor 7
  • Professional staff 6
  • Excellent service 4
  • Knowledgeable staff 4
  • Helpful staff 3
  • Great experience 3
  • Friendly staff 3

Complaints

  • Poor communication 1
  • Rude staff 1
  • Poor customer service 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
84%
1–2 star reviews answered
100%
Typical reply time
18.1 days

Photos

6 photos

Similar places nearby

Alternatives close to Bay Hill Eye Care.

Rankings that include Bay Hill Eye Care

Location & hours

7051 Dr Phillips Blvd Ste 3, Orlando, FL 32819

+1 407-351-3232

Monday8:30 AM–4:30 PM
Tuesday8:30 AM–4:30 PM
Wednesday8:30 AM–4:30 PM
Thursday8:30 AM–4:30 PM
Friday8:30 AM–4:30 PM
SaturdayClosed
SundayClosed

Independent analysis of public reviews. Not affiliated with Bay Hill Eye Care. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.