Concentra Urgent Care reviews

7.1 Our score25 reviews analyzed 3.8 star rating · 1,376 reviews

Medical clinic · Orlando

#5 for Urgent care in Orlando, FL

Review highlights

Concentra Urgent Care is a medical clinic in Orlando rated 3.8 out of 5 across 1,376 reviews. Reviewers mention the drug test, physical therapy, urgent care most.

Best for

  • Drug test
  • Physical therapy
  • Wheelchair accessible
10/10 service. Everyone was extremely nice.
I highly recommend Dr. Gowda to anyone looking for a thoughtful, knowledgeable, and compassionate physician.

How reviewers rate it

13 ratings
  • Communication 3.0 / 5
  • Staff Friendliness 4.0 / 5
  • Professionalism 3.8 / 5
  • Wait Time 2.8 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

3.8 out of 5 1,376 reviews
  • 5 stars 64%
  • 4 stars 6%
  • 3 stars 4%
  • 2 stars 3%
  • 1 star 23%

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular treatments

4 mentioned

Treatments reviewers bring up most, counted across all of their reviews.

Popular times

  • ~160 mintypical wait mentioned in reviews

What people praise and complain about

Praised

  • Excellent care 8
  • Friendly staff 6
  • Professional staff 3
  • Great doctor 2
  • Caring doctor 2
  • Great experience 2
  • Professional service 1
  • Helpful staff 1

Complaints

  • Poor service 5
  • Long wait 4
  • Lack of care 2
  • Poor communication 1
  • Rude staff 1
  • Poor care 1
  • Poor customer service 1
  • Lack of communication 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
56%
1–2 star reviews answered
0%
Typical reply time
0.6 days

Photos

5 photos

Similar places nearby

Alternatives close to Concentra Urgent Care.

Rankings that include Concentra Urgent Care

Location & hours

12421 S Orange Blossom Trl, Orlando, FL 32837

+1 407-859-5656

Monday7 AM–6 PM
Tuesday7 AM–6 PM
Wednesday7 AM–6 PM
Thursday7 AM–6 PM
Friday7 AM–6 PM
Saturday9 AM–3 PM
SundayClosed

Independent analysis of public reviews. Not affiliated with Concentra Urgent Care. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.