Ascension Sacred Heart Emergency Care - Nine Mile reviews

7.4 Our score25 reviews analyzed 4.4 star rating · 1,610 reviews

Medical clinic · North Central Pensacola

#3 for Late-night medical clinics in Pensacola, FL +1 more

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Review highlights

Ascension Sacred Heart Emergency Care - Nine Mile is a medical clinic in North Central Pensacola rated 4.4 out of 5 across 1,610 reviews. Reviewers mention the nurse practitioner, triage nurse, discharge process most.

Best for

  • Nurse practitioner
  • Discharge process
  • Accessibility features
  • Open 24/7
Wonderful and kind people from the very sweet lady at the front desk to the nurse and xray tech.
Their expertise and care made all the difference.

How reviewers rate it

16 ratings
  • Communication 2.6 / 5
  • Staff Friendliness 3.6 / 5
  • Professionalism 3.1 / 5
  • Wait Time 3.2 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.4 out of 5 1,610 reviews
  • 5 stars 78%
  • 4 stars 5%
  • 3 stars 3%
  • 2 stars 3%
  • 1 star 10%

Rating over time

Average rating by month 12345 Apr 26: 5 out of 5 (1 reviews)May 26: 5 out of 5 (1 reviews)Jun 26: 5 out of 5 (1 reviews)Jul 26: 2.5 out of 5 (2 reviews)Sep 26: 3.67 out of 5 (6 reviews)Oct 26: 3.93 out of 5 (14 reviews) Apr 26 Oct 26
Data
MonthAverageReviews
Apr 2651
May 2651
Jun 2651
Jul 262.52
Sep 263.676
Oct 263.9314

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular treatments

9 mentioned

Treatments reviewers bring up most, counted across all of their reviews.

Popular times

Open 24/7
  • ~165 mintypical wait mentioned in reviews

Amenities and more

  • Accessibility featuresListed by the business
  • Open 24/75 of 5 signals
  • Open late5 of 5 signals
  • Wheelchair accessible10 of 10 signals

What people praise and complain about

Praised

  • Excellent care 6
  • Friendly staff 3
  • Caring staff 3
  • Professional staff 3
  • Great experience 2
  • Efficient service 1
  • Kind staff 1
  • Quick service 1

Complaints

  • Poor service 5
  • Lack of care 4
  • Poor care 4
  • Poor communication 2
  • Long wait 1
  • Unprofessional staff 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
72%
1–2 star reviews answered
14%
Typical reply time
0.8 days

Photos

7 photos

Similar places nearby

Alternatives close to Ascension Sacred Heart Emergency Care - Nine Mile.

Rankings that include Ascension Sacred Heart Emergency Care - Nine Mile

Location & hours

1501 W 9 Mile Rd, Pensacola, FL 32534

+1 850-746-4958

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Independent analysis of public reviews. Not affiliated with Ascension Sacred Heart Emergency Care - Nine Mile. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.

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