Community Health Northwest Florida Adult & Family Care at West Jackson Street reviews

6.6 Our score23 reviews analyzed 4.5 star rating · 793 reviews

Medical clinic · South Pensacola

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Review highlights

Community Health Northwest Florida Adult & Family Care at West Jackson Street is a medical clinic in South Pensacola rated 4.5 out of 5 across 793 reviews. Reviewers mention the doctor visit, prescriptions most.

Best for

  • Doctor visit
  • Prescriptions
  • Wheelchair accessible
Doctor is kind (Dr. Halo Pierce) as well as every Doctor I have encountered at the clinic.
Love my excellent doctor!!

How reviewers rate it

8 ratings
  • Communication 1.9 / 5
  • Staff Friendliness 2.7 / 5
  • Professionalism 2.0 / 5
  • Wait Time 2.3 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.5 out of 5 793 reviews
  • 5 stars 82%
  • 4 stars 6%
  • 3 stars 2%
  • 2 stars 1%
  • 1 star 9%

Rating over time

Average rating by month 12345 Jul 25: 5 out of 5 (1 reviews)Aug 25: 5 out of 5 (1 reviews)Jan 26: 1 out of 5 (1 reviews)Apr 26: 5 out of 5 (2 reviews)May 26: 4.2 out of 5 (5 reviews)Jun 26: 4.5 out of 5 (2 reviews)Jul 26: 1.8 out of 5 (5 reviews)Aug 26: 3 out of 5 (2 reviews)Sep 26: 1 out of 5 (1 reviews)Oct 26: 3.33 out of 5 (3 reviews) Jul 25 Oct 26
Data
MonthAverageReviews
Jul 2551
Aug 2551
Jan 2611
Apr 2652
May 264.25
Jun 264.52
Jul 261.85
Aug 2632
Sep 2611
Oct 263.333

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular times

  • ~105 mintypical wait mentioned in reviews

What people praise and complain about

Praised

  • Excellent care 3
  • Friendly staff 3
  • Caring staff 2
  • Great experience 2
  • Great doctor 1
  • Professional staff 1

Complaints

  • Poor service 6
  • Poor communication 5
  • Lack of care 4
  • Rude staff 1
  • Long wait 1
  • Unprofessional behavior 1
  • Poor care 1
  • Unprofessional staff 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
39%
1–2 star reviews answered
33%
Typical reply time
0 days

Photos

4 photos

Similar places nearby

Alternatives close to Community Health Northwest Florida Adult & Family Care at West Jackson Street.

Location & hours

2315 W Jackson St, Pensacola, FL 32505

+1 850-436-4630

Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed
SundayClosed

Independent analysis of public reviews. Not affiliated with Community Health Northwest Florida Adult & Family Care at West Jackson Street. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.

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