HCA Florida Perdido Bay Emergency reviews

7.8 Our score25 reviews analyzed 4.2 star rating · 1,332 reviews

Medical clinic · Pensacola

#1 for Urgent care in Pensacola, FL +2 more

Review highlights

HCA Florida Perdido Bay Emergency is a medical clinic in Pensacola rated 4.2 out of 5 across 1,332 reviews. Reviewers mention the urgent care, xray, pain management most.

Best for

  • Pain management
  • Urgent care
  • Accessibility features
  • Open 24/7
I cannot thank you enough.
Best ER I've ever experienced!

How reviewers rate it

11 ratings
  • Communication 3.0 / 5
  • Staff Friendliness 4.3 / 5
  • Professionalism 3.2 / 5
  • Wait Time 3.4 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.2 out of 5 1,332 reviews
  • 5 stars 72%
  • 4 stars 6%
  • 3 stars 4%
  • 2 stars 3%
  • 1 star 14%

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular treatments

8 mentioned

Treatments reviewers bring up most, counted across all of their reviews.

Amenities and more

  • Accessibility featuresListed by the business
  • Open 24/75 of 5 signals
  • Open late5 of 5 signals
  • Wheelchair accessible10 of 10 signals

What people praise and complain about

Praised

  • Excellent care 7
  • Friendly staff 4
  • Great experience 3
  • Great doctor 2
  • Thorough care 2
  • Quick service 1
  • Helpful staff 1
  • Efficient service 1

Complaints

  • Poor service 2
  • Unprofessional behavior 2
  • Poor communication 2
  • Long wait 1
  • Lack of care 1
  • Poor care 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
92%
1–2 star reviews answered
100%
Typical reply time
0.9 days

Photos

4 photos

Rankings that include HCA Florida Perdido Bay Emergency

Location & hours

9400 US-98, Pensacola, FL 32506

+1 850-457-2200

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Independent analysis of public reviews. Not affiliated with HCA Florida Perdido Bay Emergency. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.