SMH Urgent Care Center at University Parkway reviews

8.3 Our score25 reviews analyzed 4.5 star rating · 1,460 reviews

Medical clinic · Sarasota

Review highlights

SMH Urgent Care Center at University Parkway is a medical clinic in Sarasota rated 4.5 out of 5 across 1,460 reviews.

Best for

  • Wheelchair accessible
We were completely overwhelmed with the amount of care and attention.
These two nurses were very special and deserve recognition.

How reviewers rate it

11 ratings
  • Communication 3.0 / 5
  • Staff Friendliness 4.1 / 5
  • Professionalism 4.3 / 5
  • Wait Time 3.9 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.5 out of 5 1,460 reviews
  • 5 stars 81%
  • 4 stars 5%
  • 3 stars 2%
  • 2 stars 2%
  • 1 star 9%

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular times

  • ~40 mintypical wait mentioned in reviews
  • 100%job done the same day (1 reviews say)

What people praise and complain about

Praised

  • Friendly staff 9
  • Excellent care 6
  • Professional staff 5
  • Great experience 4
  • Quick service 4
  • Caring staff 2
  • Efficient service 2
  • Knowledgeable staff 1

Complaints

  • Poor service 4
  • Poor communication 2
  • Rude staff 1
  • Poor customer service 1
  • Unprofessional behavior 1
  • Poor care 1
  • Lack of care 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
72%
1–2 star reviews answered
100%
Typical reply time
0.8 days

Photos

5 photos

Similar places nearby

Alternatives close to SMH Urgent Care Center at University Parkway.

Location & hours

5360 University Pkwy, Sarasota, FL 34243

+1 941-917-1234

Monday8 AM–8 PM
Tuesday8 AM–8 PM
Wednesday8 AM–8 PM
Thursday8 AM–8 PM
Friday8 AM–8 PM
Saturday8 AM–8 PM
Sunday8 AM–8 PM

Independent analysis of public reviews. Not affiliated with SMH Urgent Care Center at University Parkway. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.