HCA Florida Lake Jackson Emergency reviews

6.4 Our score25 reviews analyzed 3.9 star rating · 693 reviews

Medical clinic · Tallahassee

#6 for Open 24/7 medical clinics in Tallahassee, FL +2 more

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Review highlights

HCA Florida Lake Jackson Emergency is a medical clinic in Tallahassee rated 3.9 out of 5 across 693 reviews. Reviewers mention the bedside manner, respectful treatment, phlebotomist most.

Best for

  • Bedside manner
  • Phlebotomist
  • Accessibility features
  • Open 24/7
I would definitely use them over and over again they are so good and so professional.
Awesome! 🙂

How reviewers rate it

13 ratings
  • Communication 2.6 / 5
  • Staff Friendliness 3.2 / 5
  • Professionalism 2.8 / 5
  • Wait Time 2.8 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

3.9 out of 5 693 reviews
  • 5 stars 63%
  • 4 stars 9%
  • 3 stars 4%
  • 2 stars 5%
  • 1 star 18%

Rating over time

Average rating by month 12345 Jan 26: 2 out of 5 (1 reviews)Apr 26: 1 out of 5 (1 reviews)May 26: 1 out of 5 (2 reviews)Jul 26: 5 out of 5 (1 reviews)Aug 26: 4.5 out of 5 (2 reviews)Sep 26: 4.2 out of 5 (10 reviews)Oct 26: 2.88 out of 5 (8 reviews) Jan 26 Oct 26
Data
MonthAverageReviews
Jan 2621
Apr 2611
May 2612
Jul 2651
Aug 264.52
Sep 264.210
Oct 262.888

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular treatments

5 mentioned

Treatments reviewers bring up most, counted across all of their reviews.

Popular times

Open 24/7
  • ~107 mintypical wait mentioned in reviews

Amenities and more

  • Accessibility featuresListed by the business
  • Open 24/75 of 5 signals
  • Open late5 of 5 signals
  • Wheelchair accessible10 of 10 signals

What people praise and complain about

Praised

  • Excellent care 3
  • Caring staff 2
  • Quick service 2
  • Efficient service 2
  • Friendly staff 2
  • Professional staff 1
  • Great experience 1
  • Great doctor 1

Complaints

  • Poor service 9
  • Lack of care 6
  • Unprofessional behavior 3
  • Billing issues 1
  • Poor care 1
  • Poor communication 1
  • Long wait 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
100%
1–2 star reviews answered
100%
Typical reply time
5.1 days

Photos

5 photos

Similar places nearby

Alternatives close to HCA Florida Lake Jackson Emergency.

Rankings that include HCA Florida Lake Jackson Emergency

Location & hours

3157 N Monroe St, Tallahassee, FL 32303

+1 850-692-0300

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Independent analysis of public reviews. Not affiliated with HCA Florida Lake Jackson Emergency. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.

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