Cleveland Clinic Tomsich Health and Medical Center of Palm Beach County reviews

5.6 Our score20 reviews analyzed 2.7 star rating · 178 reviews

Medical clinic · CityPlace

Review highlights

Cleveland Clinic Tomsich Health and Medical Center of Palm Beach County is a medical clinic in CityPlace rated 2.7 out of 5 across 178 reviews. Reviewers mention the primary care physician, scheduling, nurses most. Popular for first time.

Best for

  • Thoroughness
  • Scheduling
  • Wheelchair accessible
Stacey stepped in and truly went above and beyond.
Everyone I met was nice and the woman at the front desk even made sure to chase me down and give me back my ID.

How reviewers rate it

12 ratings
  • Communication 2.7 / 5
  • Staff Friendliness 3.2 / 5
  • Professionalism 3.0 / 5
  • Wait Time 2.7 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

2.7 out of 5 178 reviews
  • 5 stars 36%
  • 4 stars 5%
  • 3 stars 3%
  • 2 stars 6%
  • 1 star 51%

Rating over time

Average rating by month 12345 Feb 26: 5 out of 5 (1 reviews)Mar 26: 3 out of 5 (2 reviews)Apr 26: 1 out of 5 (1 reviews)May 26: 3 out of 5 (3 reviews)Jul 26: 1 out of 5 (3 reviews)Aug 26: 2.71 out of 5 (7 reviews)Sep 26: 5 out of 5 (3 reviews) Feb 26 Sep 26
Data
MonthAverageReviews
Feb 2651
Mar 2632
Apr 2611
May 2633
Jul 2613
Aug 262.717
Sep 2653

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular treatments

5 mentioned

Treatments reviewers bring up most, counted across all of their reviews.

Popular times

  • ~45 mintypical wait mentioned in reviews

Amenities and more

  • Wheelchair accessibleListed by the business
  • SchedulingMentioned in 6 reviews
  • Open 24/70 of 5 signals
  • Open late0 of 5 signals

What people praise and complain about

Praised

  • Friendly staff 3
  • Professional staff 2
  • Great experience 2
  • Great doctor 2
  • Excellent care 2
  • Excellent service 1
  • Helpful staff 1
  • Knowledgeable doctor 1

Complaints

  • Poor service 6
  • Poor communication 4
  • Poor care 1
  • Unprofessional behavior 1
  • Poor customer service 1
  • Billing issues 1
  • Rude staff 1
  • Lack of care 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
0%
1–2 star reviews answered
0%

Photos

4 photos

Similar places nearby

Alternatives close to Cleveland Clinic Tomsich Health and Medical Center of Palm Beach County.

Location & hours

525 Okeechobee Blvd., City Place Offices (1st and 14th Floors, West Palm Beach, FL 33401

+1 561-804-0200

Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed
SundayClosed

Independent analysis of public reviews. Not affiliated with Cleveland Clinic Tomsich Health and Medical Center of Palm Beach County. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.