Urgent Care of the Palm Beaches (West Palm Beach Location) reviews

7.6 Our score21 reviews analyzed 4.1 star rating · 290 reviews

Medical clinic · Southside

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Review highlights

Urgent Care of the Palm Beaches (West Palm Beach Location) is a medical clinic in Southside rated 4.1 out of 5 across 290 reviews.

Best for

  • Wheelchair accessible
The waiting room was completely empty, and there were absolutely no problems with checking-in.
This is the best Urgent Care I have visited in West Palm Beach.

How reviewers rate it

13 ratings
  • Communication 3.4 / 5
  • Staff Friendliness 3.8 / 5
  • Professionalism 3.8 / 5
  • Wait Time 3.0 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.1 out of 5 290 reviews
  • 5 stars 72%
  • 4 stars 6%
  • 3 stars 1%
  • 2 stars 1%
  • 1 star 19%

Rating over time

Average rating by month 12345 May 25: 5 out of 5 (1 reviews)Jul 25: 1 out of 5 (1 reviews)Sep 25: 1 out of 5 (1 reviews)Oct 25: 1 out of 5 (1 reviews)Dec 25: 5 out of 5 (3 reviews)Jan 26: 5 out of 5 (1 reviews)Feb 26: 5 out of 5 (3 reviews)Apr 26: 2.2 out of 5 (5 reviews)May 26: 5 out of 5 (1 reviews)Jul 26: 1 out of 5 (1 reviews)Aug 26: 1 out of 5 (1 reviews)Sep 26: 5 out of 5 (1 reviews)Oct 26: 5 out of 5 (1 reviews) May 25 Oct 26
Data
MonthAverageReviews
May 2551
Jul 2511
Sep 2511
Oct 2511
Dec 2553
Jan 2651
Feb 2653
Apr 262.25
May 2651
Jul 2611
Aug 2611
Sep 2651
Oct 2651

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular times

  • ~2 mintypical wait mentioned in reviews

What people praise and complain about

Praised

  • Friendly staff 8
  • Excellent service 4
  • Efficient service 2
  • Great doctor 2
  • Excellent care 2
  • Kind staff 2
  • Great experience 2
  • Professional staff 1

Complaints

  • Poor service 4
  • Rude staff 3
  • Billing issues 2
  • Poor care 1
  • Unprofessional behavior 1
  • Poor customer service 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
0%
1–2 star reviews answered
0%

Photos

5 photos

Similar places nearby

Alternatives close to Urgent Care of the Palm Beaches (West Palm Beach Location).

Location & hours

5818 S Dixie Hwy, West Palm Beach, FL 33405

+1 561-782-5967

Monday8 AM–8 PM
Tuesday8 AM–8 PM
Wednesday8 AM–8 PM
Thursday8 AM–8 PM
Friday8 AM–8 PM
Saturday8 AM–7 PM
Sunday8 AM–7 PM

Independent analysis of public reviews. Not affiliated with Urgent Care of the Palm Beaches (West Palm Beach Location). Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.

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