Xpress Urgent Care - West Palm Beach reviews

8.5 Our score20 reviews analyzed 4.5 star rating · 102 reviews

Medical clinic · West Palm Beach

Review highlights

Xpress Urgent Care - West Palm Beach is a medical clinic in West Palm Beach rated 4.5 out of 5 across 102 reviews. Reviewers mention the urgent care most.

Best for

  • Urgent care
  • Wheelchair accessible
I had an awesome experience. From start to end.
They took care of my medical need promptly and efficiently.

How reviewers rate it

12 ratings
  • Communication 3.5 / 5
  • Staff Friendliness 4.5 / 5
  • Professionalism 3.9 / 5
  • Wait Time 3.1 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.5 out of 5 102 reviews
  • 5 stars 85%
  • 4 stars 0%
  • 3 stars 1%
  • 2 stars 2%
  • 1 star 12%

Rating over time

Average rating by month 12345 Nov 25: 5 out of 5 (1 reviews)Jan 26: 5 out of 5 (2 reviews)Mar 26: 5 out of 5 (1 reviews)Apr 26: 3 out of 5 (2 reviews)May 26: 3.67 out of 5 (3 reviews)Jun 26: 5 out of 5 (1 reviews)Jul 26: 5 out of 5 (1 reviews)Aug 26: 5 out of 5 (5 reviews)Sep 26: 5 out of 5 (4 reviews) Nov 25 Sep 26
Data
MonthAverageReviews
Nov 2551
Jan 2652
Mar 2651
Apr 2632
May 263.673
Jun 2651
Jul 2651
Aug 2655
Sep 2654

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular times

  • ~120 mintypical wait mentioned in reviews

What people praise and complain about

Praised

  • Friendly staff 12
  • Quick service 6
  • Excellent care 6
  • Great experience 5
  • Efficient service 3
  • Professional staff 2
  • Great doctor 2
  • Caring staff 1

Complaints

  • Poor service 2
  • Lack of care 1
  • Poor communication 1
  • Rude staff 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
100%
1–2 star reviews answered
100%

Photos

4 photos

Similar places nearby

Alternatives close to Xpress Urgent Care - West Palm Beach.

Location & hours

4475 Medical Center Way Ste 3, West Palm Beach, FL 33407

+1 561-781-8070

Monday8 AM–8 PM
Tuesday8 AM–8 PM
Wednesday8 AM–8 PM
Thursday8 AM–8 PM
Friday8 AM–8 PM
Saturday8 AM–8 PM
Sunday9 AM–4 PM

Independent analysis of public reviews. Not affiliated with Xpress Urgent Care - West Palm Beach. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.