Introspect Mental Health reviews

9.1 Our score26 reviews analyzed 4.8 star rating · 219 reviews

Medical clinic · Southside

#13 for Medical clinics with appointment options in Jacksonville, FL

Review highlights

Introspect Mental Health is a medical clinic in Southside rated 4.8 out of 5 across 219 reviews. Reviewers mention the therapy, treatment plan most.

Best for

  • Therapy
  • Treatment plan
  • Appointments
  • Wheelchair accessible
I felt genuinely heard.
I trust her implicitly, which is so important when working through mental health issues.

How reviewers rate it

19 ratings
  • Communication 3.8 / 5
  • Staff Friendliness 4.8 / 5
  • Professionalism 4.6 / 5
  • Wait Time 3.0 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.8 out of 5 219 reviews
  • 5 stars 95%
  • 4 stars 0%
  • 3 stars 0%
  • 2 stars 0%
  • 1 star 4%

Rating over time

Average rating by month 12345 Jan 26: 5 out of 5 (2 reviews)May 26: 5 out of 5 (1 reviews)Jun 26: 5 out of 5 (2 reviews)Jul 26: 4.56 out of 5 (9 reviews)Aug 26: 4 out of 5 (4 reviews)Sep 26: 5 out of 5 (7 reviews)Oct 26: 5 out of 5 (1 reviews) Jan 26 Oct 26
Data
MonthAverageReviews
Jan 2652
May 2651
Jun 2652
Jul 264.569
Aug 2644
Sep 2657
Oct 2651

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Amenities and more

What matters to you?

  • Appointments10 of 10 signals
  • Wheelchair accessibleListed by the business
  • Toilet availableListed by the business
  • Open 24/70 of 5 signals
  • Open late0 of 5 signals

What people praise and complain about

Praised

  • Great doctor 10
  • Caring staff 7
  • Great experience 7
  • Excellent care 5
  • Helpful staff 4
  • Knowledgeable staff 4
  • Caring doctor 4
  • Kind staff 2

Complaints

  • Poor communication 1
  • Lack of care 1
  • Rude staff 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
0%
1–2 star reviews answered
0%

Photos

5 photos

Similar places nearby

Alternatives close to Introspect Mental Health.

Rankings that include Introspect Mental Health

Location & hours

12058 San Jose Blvd Ste 1003, Jacksonville, FL 32223

+1 904-321-9875

Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–2 PM
SaturdayClosed
SundayClosed

Independent analysis of public reviews. Not affiliated with Introspect Mental Health. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.