UF Health Jacksonville reviews

4.8 Our score25 reviews analyzed 2.7 star rating · 812 reviews

Medical clinic · Hogan's Creek

#8 for Open 24/7 medical clinics in Jacksonville, FL +1 more

Directions Call Website

Review highlights

UF Health Jacksonville is a medical clinic in Hogan's Creek rated 2.7 out of 5 across 812 reviews. Reviewers mention the emergency care most.

Best for

  • Emergency care
  • Open 24/7
  • Open late
I will forever remember your care of him and comfort of my family during this dark time.
Jenna W. And her empathy have changed my life.

How reviewers rate it

13 ratings
  • Communication 2.3 / 5
  • Staff Friendliness 2.2 / 5
  • Professionalism 2.3 / 5
  • Wait Time 2.0 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

2.7 out of 5 812 reviews
  • 5 stars 33%
  • 4 stars 8%
  • 3 stars 5%
  • 2 stars 4%
  • 1 star 50%

Rating over time

Average rating by month 12345 Feb 26: 1 out of 5 (1 reviews)May 26: 1 out of 5 (1 reviews)Jun 26: 4 out of 5 (1 reviews)Jul 26: 2.5 out of 5 (2 reviews)Aug 26: 1 out of 5 (3 reviews)Sep 26: 2.85 out of 5 (13 reviews)Oct 26: 2 out of 5 (4 reviews) Feb 26 Oct 26
Data
MonthAverageReviews
Feb 2611
May 2611
Jun 2641
Jul 262.52
Aug 2613
Sep 262.8513
Oct 2624

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular times

Open 24/7
  • ~300 mintypical wait mentioned in reviews

What people praise and complain about

Praised

  • Excellent care 6
  • Caring staff 5
  • Compassionate care 2
  • Effective treatment 1
  • Great doctor 1
  • Amazing staff 1

Complaints

  • Poor service 9
  • Lack of care 7
  • Poor care 5
  • Poor communication 4
  • Rude staff 2
  • Unprofessional behavior 1
  • Long wait 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
84%
1–2 star reviews answered
88%
Typical reply time
1.1 days

Photos

7 photos

Similar places nearby

Alternatives close to UF Health Jacksonville.

Rankings that include UF Health Jacksonville

Location & hours

655 8th St W, Jacksonville, FL 32209

+1 904-244-0411

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Independent analysis of public reviews. Not affiliated with UF Health Jacksonville. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.

Call Directions