Orlando Family Physicians by InnovaCare Health reviews

7.9 Our score23 reviews analyzed 4.4 star rating · 204 reviews

Medical clinic · Kissimmee

Review highlights

Orlando Family Physicians by InnovaCare Health is a medical clinic in Kissimmee rated 4.4 out of 5 across 204 reviews. Reviewers mention the new office, family atmosphere, primary care most.

Best for

  • Thoroughness
  • Listening to concerns
  • Wheelchair accessible
My service never feels rushed or cookie cutter.
Sam the office manager went above and beyond when I needed help.

How reviewers rate it

13 ratings
  • Communication 3.1 / 5
  • Staff Friendliness 3.6 / 5
  • Professionalism 3.5 / 5
  • Wait Time 2.7 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.4 out of 5 204 reviews
  • 5 stars 84%
  • 4 stars 1%
  • 3 stars 0%
  • 2 stars 0%
  • 1 star 14%

Rating over time

Average rating by month 12345 Feb 26: 5 out of 5 (2 reviews)Apr 26: 5 out of 5 (1 reviews)Jun 26: 2.33 out of 5 (6 reviews)Jul 26: 5 out of 5 (6 reviews)Aug 26: 5 out of 5 (6 reviews)Sep 26: 3 out of 5 (2 reviews) Feb 26 Sep 26
Data
MonthAverageReviews
Feb 2652
Apr 2651
Jun 262.336
Jul 2656
Aug 2656
Sep 2632

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular treatments

6 mentioned

Treatments reviewers bring up most, counted across all of their reviews.

Popular times

  • ~150 mintypical wait mentioned in reviews

What people praise and complain about

Praised

  • Excellent care 7
  • Friendly staff 6
  • Caring staff 4
  • Great doctor 3
  • Great experience 2
  • Professional staff 2
  • Caring doctor 1
  • Efficient service 1

Complaints

  • Poor service 3
  • Unprofessional behavior 2
  • Poor communication 1
  • Long wait 1
  • Unprofessional staff 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
83%
1–2 star reviews answered
100%
Typical reply time
7.9 days

Photos

4 photos

Similar places nearby

Alternatives close to Orlando Family Physicians by InnovaCare Health.

Location & hours

920 Cypress Pkwy, Kissimmee, FL 34759

+1 407-315-9460

Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed
SundayClosed

Independent analysis of public reviews. Not affiliated with Orlando Family Physicians by InnovaCare Health. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.