HCA Florida Poinciana Hospital Emergency Room reviews

7.4 Our score25 reviews analyzed 4.3 star rating · 433 reviews

Medical clinic · Kissimmee

#4 for Open 24/7 medical clinics in Kissimmee, FL +2 more

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Review highlights

HCA Florida Poinciana Hospital Emergency Room is a medical clinic in Kissimmee rated 4.3 out of 5 across 433 reviews. Reviewers mention the genuine compassion, comfortable feeling, pain relief most.

Best for

  • Clear explanations
  • Pain relief
  • Accessibility features
  • Open 24/7
Great emergency experience.
She ordered a thorough set of blood tests and additional exams to properly pinpoint what was going on.

How reviewers rate it

16 ratings
  • Communication 3.0 / 5
  • Staff Friendliness 3.7 / 5
  • Professionalism 3.5 / 5
  • Wait Time 3.3 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.3 out of 5 433 reviews
  • 5 stars 76%
  • 4 stars 5%
  • 3 stars 2%
  • 2 stars 3%
  • 1 star 15%

Rating over time

Average rating by month 12345 Apr 26: 5 out of 5 (1 reviews)Jun 26: 5 out of 5 (1 reviews)Jul 26: 3 out of 5 (2 reviews)Aug 26: 1 out of 5 (1 reviews)Sep 26: 3.4 out of 5 (10 reviews)Oct 26: 3.6 out of 5 (10 reviews) Apr 26 Oct 26
Data
MonthAverageReviews
Apr 2651
Jun 2651
Jul 2632
Aug 2611
Sep 263.410
Oct 263.610

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular treatments

8 mentioned

Treatments reviewers bring up most, counted across all of their reviews.

Amenities and more

  • Accessibility featuresListed by the business
  • Open 24/75 of 5 signals
  • Open late5 of 5 signals
  • Wheelchair accessible10 of 10 signals

What people praise and complain about

Praised

  • Excellent care 9
  • Great experience 4
  • Quick service 2
  • Friendly staff 2
  • Caring staff 2
  • Thorough care 1
  • Caring doctor 1
  • Great doctor 1

Complaints

  • Poor service 8
  • Poor care 5
  • Lack of care 5
  • Rude staff 1
  • Unprofessional behavior 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
96%
1–2 star reviews answered
100%
Typical reply time
0.8 days

Photos

4 photos

Similar places nearby

Alternatives close to HCA Florida Poinciana Hospital Emergency Room.

Rankings that include HCA Florida Poinciana Hospital Emergency Room

Location & hours

325 Cypress Pkwy, Kissimmee, FL 34759

+1 407-530-2000

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Independent analysis of public reviews. Not affiliated with HCA Florida Poinciana Hospital Emergency Room. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.

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