Baptist Health West Kendall Baptist Hospital reviews

8.6 Our score25 reviews analyzed 4.5 star rating · 4,140 reviews

Medical clinic · West End

#2 for Emergency room in Miami, FL +5 more

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Review highlights

Baptist Health West Kendall Baptist Hospital is a medical clinic in West End rated 4.5 out of 5 across 4,140 reviews. Reviewers mention the emergency room, ct scan, anesthesiologist most.

Best for

  • Punctuality
  • Emergency room
  • Appointments
  • Open 24/7
The entire team made a stressful experience much easier.
My experience here has been over the top.

How reviewers rate it

12 ratings
  • Communication 3.2 / 5
  • Staff Friendliness 4.5 / 5
  • Professionalism 4.5 / 5
  • Wait Time 2.8 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.5 out of 5 4,140 reviews
  • 5 stars 86%
  • 4 stars 2%
  • 3 stars 1%
  • 2 stars 1%
  • 1 star 10%

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular treatments

6 mentioned

Treatments reviewers bring up most, counted across all of their reviews.

Popular times

Open 24/7
  • ~120 mintypical wait mentioned in reviews

Amenities and more

  • AppointmentsMentioned in 24 reviews
  • Open 24/75 of 5 signals
  • Open late5 of 5 signals
  • Wheelchair accessible10 of 10 signals

What people praise and complain about

Praised

  • Excellent care 11
  • Professional staff 6
  • Great experience 6
  • Caring staff 4
  • Excellent service 3
  • Great doctor 2
  • Kind staff 2
  • Amazing staff 1

Complaints

  • Poor service 2
  • Poor care 1
  • Poor communication 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
96%
1–2 star reviews answered
100%
Typical reply time
0.6 days

Photos

5 photos

Similar places nearby

Alternatives close to Baptist Health West Kendall Baptist Hospital.

Rankings that include Baptist Health West Kendall Baptist Hospital

Location & hours

9555 SW 162nd Ave, Miami, FL 33196

+1 786-467-2000

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Independent analysis of public reviews. Not affiliated with Baptist Health West Kendall Baptist Hospital. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.

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