American Family Care Pensacola West reviews

8.0 Our score25 reviews analyzed 4.4 star rating · 1,505 reviews

Medical clinic · Northwest Pensacola

Review highlights

American Family Care Pensacola West is a medical clinic in Northwest Pensacola rated 4.4 out of 5 across 1,505 reviews. Reviewers mention the strep test most.

Best for

  • Strep test
  • Wheelchair accessible
Thank you, AFC, for taking such good care of me!
What a great place and the staff was AWESOME!!!

How reviewers rate it

12 ratings
  • Communication 3.3 / 5
  • Staff Friendliness 3.8 / 5
  • Professionalism 3.2 / 5
  • Wait Time 3.0 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.4 out of 5 1,505 reviews
  • 5 stars 77%
  • 4 stars 6%
  • 3 stars 4%
  • 2 stars 2%
  • 1 star 11%

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular times

  • ~55 mintypical wait mentioned in reviews

What people praise and complain about

Praised

  • Friendly staff 9
  • Quick service 6
  • Excellent care 3
  • Efficient service 2
  • Great experience 2
  • Helpful staff 1
  • Professional staff 1
  • Amazing staff 1

Complaints

  • Poor service 2
  • Poor communication 1
  • Poor care 1
  • Billing issues 1
  • Lack of care 1
  • Rude staff 1
  • Long wait 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
4%
1–2 star reviews answered
0%

Photos

4 photos

Similar places nearby

Alternatives close to American Family Care Pensacola West.

Location & hours

4850 Mobile Hwy, Pensacola, FL 32506

+1 850-542-7771

Monday8 AM–7 PM
Tuesday8 AM–7 PM
Wednesday8 AM–7 PM
Thursday8 AM–7 PM
Friday8 AM–7 PM
Saturday8 AM–6 PM
Sunday8 AM–6 PM

Independent analysis of public reviews. Not affiliated with American Family Care Pensacola West. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.