HCA Florida Poinciana Hospital reviews

7.3 Our score25 reviews analyzed 4 star rating · 1,905 reviews

Medical clinic · Kissimmee

#7 for Open 24/7 medical clinics in Kissimmee, FL +1 more

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Review highlights

HCA Florida Poinciana Hospital is a medical clinic in Kissimmee rated 4.0 out of 5 across 1,905 reviews. Reviewers mention the emergency room, blood work, ct scan most.

Best for

  • Emergency room
  • Pain management
  • Accessibility features
  • Open 24/7
Grateful I got to meet and thank the people that gave their all to help me stay heal, physically and mentally.
I can never repay this staff for what they did for me.

How reviewers rate it

13 ratings
  • Communication 2.9 / 5
  • Staff Friendliness 4.2 / 5
  • Professionalism 3.9 / 5
  • Wait Time 2.8 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4 out of 5 1,905 reviews
  • 5 stars 68%
  • 4 stars 7%
  • 3 stars 3%
  • 2 stars 3%
  • 1 star 19%

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular treatments

10 mentioned

Treatments reviewers bring up most, counted across all of their reviews.

Popular times

Open 24/7
  • ~120 mintypical wait mentioned in reviews

Amenities and more

  • Accessibility featuresListed by the business
  • Open 24/75 of 5 signals
  • Open late5 of 5 signals
  • Wheelchair accessible10 of 10 signals

What people praise and complain about

Praised

  • Excellent care 10
  • Professional staff 5
  • Friendly staff 4
  • Caring staff 3
  • Great experience 3
  • Compassionate care 1
  • Excellent service 1
  • Kind staff 1

Complaints

  • Poor communication 4
  • Poor service 4
  • Lack of care 3
  • Poor care 2
  • Unprofessional staff 1
  • Long wait 1
  • Billing issues 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
100%
1–2 star reviews answered
100%
Typical reply time
5.2 days

Photos

4 photos

Similar places nearby

Alternatives close to HCA Florida Poinciana Hospital.

Rankings that include HCA Florida Poinciana Hospital

Location & hours

325 Cypress Pkwy, Kissimmee, FL 34759

+1 407-530-2000

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Independent analysis of public reviews. Not affiliated with HCA Florida Poinciana Hospital. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.

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