Ascension Sacred Heart Hand & Upper Extremity Center - Pensacola reviews

8.9 Our score25 reviews analyzed 4.8 star rating · 409 reviews

Medical clinic · Northeast Pensacola

#7 for Medical clinics with appointment options in Pensacola, FL

Review highlights

Ascension Sacred Heart Hand & Upper Extremity Center - Pensacola is a medical clinic in Northeast Pensacola rated 4.8 out of 5 across 409 reviews. Reviewers mention the treatment plan most.

Best for

  • Treatment plan
  • Appointments
  • On-site services
I cannot recommend this group anymore than I personally can.
Dr. Holtzgrefe is a great hand, Dr and Surgeon.

How reviewers rate it

12 ratings
  • Communication 3.2 / 5
  • Staff Friendliness 4.5 / 5
  • Professionalism 4.7 / 5
  • Wait Time 3.6 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.8 out of 5 409 reviews
  • 5 stars 89%
  • 4 stars 6%
  • 3 stars 1%
  • 2 stars 0%
  • 1 star 3%

Rating over time

Average rating by month 12345 May 26: 3 out of 5 (2 reviews)Jun 26: 5 out of 5 (3 reviews)Jul 26: 5 out of 5 (2 reviews)Aug 26: 4.67 out of 5 (9 reviews)Sep 26: 4.86 out of 5 (7 reviews)Oct 26: 5 out of 5 (2 reviews) May 26 Oct 26
Data
MonthAverageReviews
May 2632
Jun 2653
Jul 2652
Aug 264.679
Sep 264.867
Oct 2652

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Popular times

Quietest: Friday 10am–12pm, Wednesday 9am–11am, Monday 2pm–4pm

Mondays

  • ~120 mintypical wait mentioned in reviews

Amenities and more

What matters to you?

  • Appointments10 of 10 signals
  • On-site servicesListed by the business
  • Payment methods accepted15 of 15 signals
  • Wheelchair accessibleListed by the business
  • Toilet availableListed by the business
  • Open 24/70 of 5 signals
  • Open late0 of 5 signals

What people praise and complain about

Praised

  • Excellent care 9
  • Great doctor 7
  • Professional staff 4
  • Friendly staff 2
  • Efficient service 2
  • Great experience 2
  • Quick service 1
  • Caring staff 1

Complaints

  • Lack of care 2
  • Poor communication 1
  • Poor service 1
  • Unprofessional behavior 1
  • Poor care 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
92%
1–2 star reviews answered
0%
Typical reply time
0.5 days

Photos

6 photos

Similar places nearby

Alternatives close to Ascension Sacred Heart Hand & Upper Extremity Center - Pensacola.

Rankings that include Ascension Sacred Heart Hand & Upper Extremity Center - Pensacola

Location & hours

1890 Summit Blvd #240, Pensacola, FL 32503

+1 850-746-0600

Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–4 PM
SaturdayClosed
SundayClosed

Independent analysis of public reviews. Not affiliated with Ascension Sacred Heart Hand & Upper Extremity Center - Pensacola. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.