HCA Florida West Primary Care - 12th Ave reviews

9.1 Our score23 reviews analyzed 4.7 star rating · 352 reviews

Medical clinic · Northeast Pensacola

#2 for Accessible medical clinics in Pensacola, FL

Review highlights

HCA Florida West Primary Care - 12th Ave is a medical clinic in Northeast Pensacola rated 4.7 out of 5 across 352 reviews.

Best for

  • Accessibility features
  • Wheelchair accessible
This office and its staff could certainly be a role model for all other offices to follow.
So happy I found these ladies!

How reviewers rate it

15 ratings
  • Communication 3.5 / 5
  • Staff Friendliness 4.9 / 5
  • Professionalism 4.9 / 5
  • Wait Time 2.8 / 5

Averages of the aspect ratings reviewers gave, with recent reviews weighted more.

Rating breakdown

4.7 out of 5 352 reviews
  • 5 stars 89%
  • 4 stars 3%
  • 3 stars 1%
  • 2 stars 1%
  • 1 star 5%

Star ratings left by reviewers, shown for context. Our score is computed separately from what reviews say.

Amenities and more

  • Accessibility featuresListed by the business
  • Wheelchair accessible10 of 10 signals
  • Open 24/70 of 5 signals
  • Open late0 of 5 signals

What people praise and complain about

Praised

  • Friendly staff 8
  • Excellent care 7
  • Great doctor 6
  • Professional staff 5
  • Caring staff 5
  • Great experience 4
  • Kind staff 2
  • Amazing staff 2

Complaints

  • Long wait 1

Number of analyzed reviews mentioning each theme.

Does the owner respond?

Reviews answered
91%
Typical reply time
2.8 days

Photos

7 photos

Similar places nearby

Alternatives close to HCA Florida West Primary Care - 12th Ave.

Rankings that include HCA Florida West Primary Care - 12th Ave

Location & hours

4910 N 12th Ave, Pensacola, FL 32504

+1 850-494-4600

Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed
SundayClosed

Independent analysis of public reviews. Not affiliated with HCA Florida West Primary Care - 12th Ave. Details can change, so check with the business before visiting.

Analysis updated Oct 23, 2026. Details can change; check with the business before you go.